Help & FAQ
How long will my order take to arrive?
UK orders usually take a few days to arrive but can take up to 5-10 working days from placing an order.
International orders usually take between 5-10 working days but at the very latest can take up to 20-30 working days.
You will receive an automatic email from BigCartel once I have shipped your order.
Please see my COVID-19 update for more information about my current shipping schedule.
Is there tracking on orders?
Orders are shipped Royal Mail Second Class as standard and do not have tracked shipping. This is because, bluntly speaking, the cost is expensive and puts people off making purchases - however if you're happy to pay for tracked shipping please include a Note on checkout or contact me using the Contact Form after placing your order.
UK orders over £25 will include Signed For shipping as standard for insurance purposes.
What will/won't you sketch/write on the comics?
If you're purchasing a Rick and Morty comic then I usually draw a Rick head sketch on the front cover. I can do other characters on request but please note I am unable to draw some characters and I will not draw any real people like say your significant other, friend or family member (sorry, it's nothing personal).
Dedications are not included as standard so please use the Note section on checkout for any request but please keep them short - i.e a name and a quick message is perfect, catchphrases are usually the best. I am not able to write any swearing on your comic.
My item arrived damaged or is lost, please help!
I'm so sorry to hear that. I am at the mercy of the postal system - all orders sent from my studio are shipped in sturdy cardboard envelopes or wraps and each comic is bagged and boarded for extra protection so something must have gone wrong somewhere down the line.
Here is how I deal with damaged/lost post.
For lost items I would ask you to not only wait the full amount of time orders can take (see above) but also to check with neighbours/reception/local post collection points to see if you have anything waiting for you.
If your item has been damaged I will need photos of the packaging as well as the item so please keep hold of everything.
I will then make a claim with Royal Mail, which can take 10 working days for them to complete their investigation.
Once reimbursement has been received from Royal Mail I can then ship out a replacement or issue a refund if appropriate.
If need help with your order then my Contact Page is here.
I'd like to order an old book of yours but you don't stock it - where can I purchase it?
I have a handy Amazon Author page otherwise please check with the independent comic or book shop of your choice.
Can I send you a stack of Rick and Morty comics for you to sign and send back to me?
No you may not.
Do you have Issue __ of Rick and Morty in stock?
Due to the limited print runs of comics the only items I have for sale are those currently listed on the store. If you are after a specific issue or variant the best places to try are eBay or comic specific selling groups on Facebook.
Are you the creator of Rick and Morty?
No. Nor do I work on the TV show, nor am I the voice actor, I just draw the comic, man.
Have you met Justin Roiland? Do you know when season five airs?
Nope and nope (sorry!)